The DOR Guide

Behind the Scenes of a Personalised Engagement Ring Consultation at DOR

Choosing an engagement ring is one of life's most exciting milestones, but let's face it—the process can feel a little overwhelming. At DOR, we're here to guide you every step of the way, making the journey as enjoyable and stress-free as possible. Whether you're a guy who feels more at home on a building site or out in the workshop, stepping into the sparkling world of diamonds doesn't have to feel like entering another universe.

This unique experience is tailored to you

From the moment you decide that 'it's time,' stepping into the unknown can take courage. That's why we've designed every aspect of our process to help you feel at ease. Found in vibrant Ponsonby, Auckland, our showroom isn't just about jewellery—it's an experience. 

From the custom motorcycle on display in reception to the curated artwork and our approachable, down-to-earth staff, you'll quickly see this isn't your typical jewellery store. Thanks to our eight dedicated parking spots and a secure entrance, your journey begins with ease, and once inside, you'll find a welcoming, stylish space that feels anything but intimidating.

Get personalised attention in a relaxed setting

We know the idea of booking a private appointment might feel daunting, but at DOR, our goal is to make this part of your journey simple and enjoyable. Our friendly concierge will greet you, offer a refreshment, and lead you to your dedicated personal space—a comfortable area designed for relaxed, focused conversations. This isn't about pressure or sales tactics; it's about helping you find the perfect engagement ring in an environment where you can feel at home.

We offer a process you can trust

Our jewellery experts take the time to understand what you're looking for and will guide you through options that match your price point. Whether you've done some research or are starting from scratch, we'll break everything down in simple terms so you feel confident in your choices. And with our transparent, non-commissioned-based business model, there's no agenda to upsell or stretch you beyond your budget—just a commitment to helping you find the right ring for your partner.

With expert guidance for every step

Our client managers are experts at helping you uncover the details that matter most. They'll learn about your partner's personal style, preferences, and lifestyle through thoughtful, conversational questions. Unsure of your partner's ring size? Easy. We'll use photos, gather opinions from our team, and recommend the best starting size. And if it could be a better fit, we offer one free resize to ensure everything fits just right.

And NZ-made custom craftsmanship

Once you've selected the diamond and design, your ring will be handcrafted in our NZ-based workshop—which means a personal touch and superior quality. Typically, the process takes 5-6 weeks, giving you plenty of time to plan your proposal. Need it sooner? We've got you covered. We can create a stunning ring with our ‘urgent’ options in as little as 1-2 weeks.

So why should you choose Diamonds On Richmond? 

We're not just about selling jewellery—we're about creating an unforgettable experience. Here are a few reasons why buying an engagement ring at DOR is special:

• Commitment to Quality: Every piece of jewellery is crafted with precision, using only the finest precious metals such as yellow gold, white gold, rose gold or platinum.

• Mined or Lab Grown Diamonds: We offer both and can explain the differences (or lack thereof) in a clear and unbiased way. 

• Range of Engagement Rings: Our extensive engagement ring collection offers a variety of styles and engagement ring options to suit every taste and is on display for you to look through.

• Ethical Craftsmanship: All our rings are made right here in New Zealand, using ethical practices and supporting local artisans.

• Bespoke Designs: We specialise in creating custom designs that reflect your partner's unique style.

How can I get started? 

At DOR, we care about creating a buying experience that's as memorable as the moment you propose. From our collection of engagement rings to our expert guidance, every detail is designed with you in mind. Book your appointment today and take the first step toward finding the perfect engagement ring for the one you love.