Your dedicated Client Manager will tailor the perfect engagement ring for you based off your requirements and our expert knowledge.Close
We will then custom make and deliver your perfect engagement ring, all within your price range and timeframe...
it’s that easy!
We got you.
We've created a series of interactive videos that brings our in-store experience to you, all in the comfort of your own home.Virtual in-store experience
Some of the questions we're frequently asked by our clients looking for engagement rings.
This is a really personal choice and there is no right or wrong amount. You can read more in our guide: How Much Should You Spend On An Engagement Ring.
To give you peace of mind, we have a 30-day exchange on all our engagement rings. This means if they don't like it, you can bring it back to us and exchange for something they do like.
Yes, we can lower the setting of any of our designs. Please bear in mind, all of our engagement rings are designed to sit perfectly with a straight wedding band.
Yes, within reason. We offer a lifetime guarantee on our rings, so we aren’t able to make any design that is too thin and won’t stand the test of time.
Most of our engagement rings are designed to fit a wedding band flush. If this is particularly important to you, get in touch and one of our Client Managers will be able to help advise you further.
Your Client Manager will guide you through this process. We also offer a free re-size on engagement rings, just in case you don’t get it quite right. We also have some helpful tips to get you started here: https://www.diamondsonrichmond.co.nz/essentials/dor-guide/how-do-i-figure-out-her-finger-size
Yes! Our normal turnaround time is 5-6 weeks, but please get in touch if you need it urgently, we can usually make miracles happen. Urgency fees may apply.
Yes, your ring will be drawn up with realistic designs through CAD (Computer-Aided Design), if requested, the images can be sent to you for approval before your ring is manufactured (CAD fees apply).
The DOR Proposal Ring is a replica engagement ring that is used to propose with. Once you've proposed, simply come back to Diamonds On Richmond with your partner to exchange the DOR Proposal Ring for a full credit towards the real engagement ring. Learn more about The DOR Proposal Ring.
'Amazing customer service, great flexibility with being able to upgrade/swap the ring. They also delivered our beautiful custom ring on time and threw in some free upgrades for good measure. 10/10!'-Evan
'Absolutely superb. On a scale of 1-10 my experience was a 20. When I'm finally able to talk about your business (after the proposal) I'll be telling everyone I know. Awesome work'.-Carl
'Blown away by the service and the end product. You guys are awesome from start to finish'.-Liam
'You guys are amazing. Thank you for all the help you have given us. You went above and beyond all expectations and made the whole process very easy for us'.-Jordan
'Happy wife. Happy man'.-Ben
Fantastic service and the ring is absolutely outstanding'.-Quinton
'Friendly, exceptional service. Diamonds on Richmond are forever!'.-Eve
'I felt comfortable and not pressured into anything, I didnt really know what I was looking for or how much i wanted to spend but what I came out with was perfect in every way'.-Harry
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Something about the cosiness, the possible pitter patter of rain and
How does one know what size to make the engagement ring without their
You’ve reached a point in your relationship where the next step